Lydia Okoji Offem

I am a meticulous and tech-savvy customer support professional with a keen eye for detail and proficiency in a range of virtual collaboration tools. My strong organizational abilities extend to managing calendars, scheduling appointments, coordinating travel arrangements, and handling correspondence efficiently. I excel in conducting thorough research, compiling reports, and aiding in various administrative tasks to optimize workflow and boost productivity. In dynamic virtual settings, I demonstrate adeptness at prioritizing tasks, meeting deadlines, and swiftly adapting to evolving priorities. With exceptional communication skills and a dedication to delivering top-notch service, I am eager to apply my expertise in tools such as Asana, Calendly, ClickUp, Monday.com, Trello, Intercom, Freshdesk, Zoom, Loom, Slack, Zapier, and others to excel in a remote role, providing remote administrative support and driving operational excellence.

As a customer support/service specialist, i am committed to delivering exceptional service / support. I am passionate about helping others, providing knowledgeable assistance and resolving issues efficiently. My primary goal is customer's pleasant,positive experience and satisfaction .