Lydia Odabe

🌟 Your Trusted Partner for Customer Success

Hi there! I’m Lydia—a dedicated Customer Support Specialist and Administrative Assistant passionate about making businesses thrive through excellent client care, streamlined support, and smart growth strategies.

With over 6 years of experience and a background in accounting, I’m here to help you save time, keep customers happy, and reach your goals.

Here’s How I Can Make a Difference for You 👇

💬 Customer Service with Heart & CRM Expertise

I believe that every interaction matters. With tools like HubSpot, Zendesk, and Freshdesk, I provide friendly, professional support that makes customers feel valued. I’m here to listen, resolve issues, and create a seamless experience that builds lasting loyalty.

📊 Organized Administrative Support

Details are my specialty. From managing schedules and emails to organizing files, I bring order to your day-to-day, using tools like Google Workspace, Trello, Asana, and Microsoft Office. I make sure everything runs smoothly, so you can focus on what you love most about your business.

🚀 Sales & Client Outreach with a Personal Touch

I help your business grow by connecting with people genuinely. Whether it’s lead generation, client outreach, or follow-ups, I focus on creating connections that last. My CRM expertise helps me track what matters to your clients, ensuring they feel understood and appreciated.

My Core Services 📌

🔥 Customer Support: Quickly respond to customer needs with empathy, resolve issues effectively, and build positive connections.

🔥 CRM Management: Keep customer data organized and accessible with tools like HubSpot and Zendesk, making every client feel remembered and valued.

🔥 Administrative Support: Simplify your operations by handling scheduling, email, data entry, and more.

🔥 Sales & Lead Generation: Reach out to potential clients with a human touch, nurturing leads into loyal customers.

Why Work with Me?

✅ Focused on Real Results: I’m here to boost customer happiness, increase loyalty, and help drive growth in meaningful ways.

✅ Organized & Ready to Help: I’m proactive and efficient, taking care of the details so you can keep your focus where it matters.

✅ People-First Approach: I make sure each client interaction reflects your values, so customers feel understood and supported.

✅ Available Across Time Zones: I’m ready to adapt to your business hours, wherever you’re located.

Let’s chat about how I can help your business run more smoothly, keep customers delighted, and grow sustainably. I’d love to be part of your success journey! 🤝