Lydia Odabe

🌟 Your Trusted Partner for Customer Success

Hi there! I’m Lydia, a dedicated Customer Support Specialist and Administrative Assistant passionate about making businesses thrive through excellent client care, streamlined support, and smart growth strategies.

With over 6 years of experience and a background in accounting, I’m here to help you save time, keep customers happy, and reach your goals.

Here’s How I Can Make a Difference for You 👇

💬 Customer Service with Heart & CRM Expertise

I believe that every interaction matters. With tools like HubSpot, Zendesk, and Freshdesk, I provide friendly, professional support that makes customers feel valued. I’m here to listen, resolve issues, and create a seamless experience that builds lasting loyalty.

📊 Organized Administrative Support

Details are my specialty. From managing schedules and emails to organizing files, I bring order to your day-to-day, using tools like Google Workspace, Trello, Asana, and Microsoft Office. I make sure everything runs smoothly, so you can focus on what you love most about your business.

🚀 Sales & Client Outreach with a Personal Touch

I help your business grow by connecting with people genuinely. Whether it’s lead generation, client outreach, or follow-ups, I focus on creating connections that last. My CRM expertise helps me track what matters to your clients, ensuring they feel understood and appreciated.

My Core Services 📌

🔥 Customer Support: Quickly respond to customer needs with empathy, resolve issues effectively, and build positive connections.

🔥 CRM Management: Keep customer data organized and accessible with tools like HubSpot and Zendesk, making every client feel remembered and valued.

🔥 Administrative Support: Simplify your operations by handling scheduling, email, data entry, and more.

🔥 Sales & Lead Generation: Reach out to potential clients with a human touch, nurturing leads into loyal customers.

Why Work with Me?

✅ Focused on Real Results: I’m here to boost customer happiness, increase loyalty, and help drive growth in meaningful ways.

✅ Organized & Ready to Help: I’m proactive and efficient, taking care of the details so you can keep your focus where it matters.

✅ People-First Approach: I make sure each client interaction reflects your values, so customers feel understood and supported.

✅ Available Across Time Zones: I’m ready to adapt to your business hours, wherever you’re located.

Let’s chat about how I can help your business run more smoothly, keep customers delighted, and grow sustainably. I’d love to be part of your success journey! 🤝