I've been working in the BPO industry for over 8 years now and I have extensive experience in customer-related roles. I handled several US-based accounts mainly focusing on customer service, sales, IT support, even back-office related positions such as QA Analyst, Email/Chat support.
I have extensive working experience in office-based or work from home setup with either permanent or project-based campaigns.
As an employee, I am a very practical person with an amiable disposition and strong cultural values to any environment. I strongly believe in accuracy and precision in whatever I do. I am confident with my skills and experience that I can use to provide transparency and productivity in your organization.