Luriel U. Bigcas

Bulacan, Central Luzon Telephone:- Skype Id:-Email:- LURIEL UMALI BIGCAS OBJECTIVE SKILLS & ABILITIES To acquire a home base job position where I can fully make use and utilize my professional experience and skills. I also aim to get started right away. I am well verse with Microsoft Word, Excel and PowerPoint. I am able to do multi-tasking, has patience and determination in completing the task on hand, hard-working, honest and requires minimal supervision. I am very open to suggestions, feedback and am very much willing to learn. EXPERIENCE Mar – Aug 2017 OMEGA HEALTHCARE (Meddata) Industry Call Center/IT-Enabled Services/BPO Specialization HealthCare – Doctor’s Billing Role Patient Services Representative Nov 2016 – Feb 2017 MICROSOURCING INC. (ReleasePoint) Industry Call Center/IT-Enabled Services/BPO Specialization Insurance Application/Claims Role Document Retrieval Specialist Aug 2015 – Oct 2016 Medical) LIBERT MEDICAL PHILS INC (Comfort Industry Call Center/IT-Enabled Services/BPO Specialization DME Supplier (Catheter and Ostomy) Role Customer Service/Order Entry Sep 2013 – Aug 2015 Accounts CONVERGYS (Skype | Microsoft Industry And Billing | SEARS | AT&T Prepaid) Call Center/IT-Enabled Services/BPO Specialization Telecommunication and Online Shopping Role Customer Service (Chat/Phone Support) Jul 2011 – May 2013 Department) Industry BALIUAG UNIVERSITY (Finance Education Specialization Education Role Finance Staff Oct 2010 – Jul 2011 Industry Specialization AVID101 MARKETING CORPORATION Real Estate/Property Management Real Estate Role Office Manager/Coordinator Mar 2003 – Sep 2010 TAFT CONSULTING GROUP, INC. Industry Management Consultancy Specialization Management Consultancy Role Administrative Assistant Jul 2002 – Feb 2003 DR. PATRICIA BAUTISTA Industry Education Specialization English and Professor at De La Salle University – Role Literature Department Part-Time Research Assistant Mar 1993 – May 2002 INNODATA CORP. (Quality Assurance Dept) Industry Data Processing Management Specialization Data Processing Management Role EDUCATION QA Staff/Assistant Team Leader RIZAL TECHNOLOGICAL UNIVERSITY, BONI MANDALUYONG Bachelor of Science in Computer Engineering LANGUAGE Proficiency Level 0 – Poor; 10 – Excellent Language Page 2 Spoken Written English 9 9 Filipino 10 10 ABOUT ME Gender Female Age 45 yrs. Old Address B2 L3435 Dama De Noche St. Lhinette Homes, Saog Marilao, Bulacan Filipino Nationality INTERNET SPEED: TYPING SPEED: DISC RESULT: Page 3 Introduction Your specific distribution of scores on the DISC personality test is an indication of your unique personality. You can think of this as your DISC Personality 'DNA'. In the pie chart below you see your distribution of scores. The highest percentage is likely to be your most dominant personality factor, the second highest your next most dominant personality factor and so on. As such for you the DISC factors are ordered as: Dominance, Influence, Steadiness, Compliance. DISC Personality Model To help you understand the DISC model of personality here are definitions of the four factors measured. Dominance Describes the way you deal with problems, assert yourself and control situations. Influence Describes the way you deal with people, the way you communicate and relate to others. Steadiness Describes your temperament - patience, persistence, and thoughtfulness Compliance Describes how you approach and organize your activity, procedures and responsibilities. Page 4