Luiz Ferraz

Results-driven Project Manager and Technical Manager with 19+ years of experience in Information Technology. Over 8 years leading high-impact IT projects and technical teams, specializing in Agile project management, cloud infrastructure, and DevOps environments. Recognized for hands-on leadership, process optimization, and cross-functional team management, ensuring on-time, on-budget, and in-scope project delivery.

Core Skills & Expertise:

• Project Management (Agile, Scrum, PMBOK, Kanban)

• Technical Management, IT Operations, and DevOps

• Cloud Services (AWS, IaaS, SaaS, PaaS)

• Team Leadership, People Management & Talent Development

• IT Service Management (ITIL v4)

• Project Planning, Risk Management & Stakeholder Engagement

• Cloud Migrations, Infrastructure Design, B2B Digital Platforms

• Tools: Jira, Confluence, Google Workspace, Microsoft Suite, Trello

Key Achievements:

• Tech Team Leadership: Managed and scaled a 35+ member DevOps and Solutions Architecture team in Brazil and Portugal for enterprise-level cloud and infrastructure projects, powering a critical B2B e-commerce platform.

• DevOps & Cloud Management: Led a 10-person DevOps team overseeing iFood’s production infrastructure, ensuring high availability and performance.

• Disaster Recovery & Cloud Transformation: Directed a large-scale Disaster Recovery initiative, relocating enterprise IaaS from Europe to the United States for a leading consumer goods company.

• Agile Project Delivery: Oversaw the full lifecycle of a B2B e-commerce platform implementation, with a focus on backlog refinement, scope management, and stakeholder alignment.

Certifications:

• ITIL v4 Foundation

• AWS Certified Cloud Practitioner

• Scrum Fundamentals

Industry Strengths:

• IT Project Management

• Technical Team Leadership & Coaching

• Cloud/Digital Transformation

• B2B Platforms & E-commerce

• Change Management and Continuous Improvement