Luis Von Pacia

Hello,

My name is Von, a graduate of F.A major in advertising. I'm an admin support in the BPO industry for 6 years, with 2 years of doing virtual administrative tasks.

I'm dedicated—hard-working, and a fast learner. Rest assured, I can get the job done in a timely and provide top-quality services.

📞 Top Rated CSA ( Customer service associate)

📞 Top Rated TSR( Tech support representative)

-✅Can do inbound and outbound call

-✅Data Entry

-✅Data Management

-✅Online Research

Applications and Tools, websites I use:

Knowledgeable in the following tools below:

⭐⭐⭐⭐⭐SALESFORCE

⭐⭐⭐⭐⭐FRESHDESK

⭐⭐⭐⭐⭐BLISS/BLISS PHONE

⭐⭐⭐⭐⭐ DESK.COM ( Chat/email system)

⭐⭐⭐⭐⭐ USPS (tracking system)

⭐⭐⭐⭐⭐ UPS (tracking system)

⭐⭐⭐⭐⭐FedEx (tracking system)

-✅ VoIP/Softphone - Avaya

• Doc tools - 💻

MS Office

MS: Outlook pro

MS: Word pro

MS: Excel pro

MS: PowerPoint pro

• Proficient in Email automation tools - MailChimp, Active Campaign

• Proficient in Data analysis and visualization

• Knowledgeable in online calendars and scheduling

If you are interested, I am just 1 invitation away!

If my skills are fit for you, please contact me.

Thank you!