Lucille Anne Aspa

Experienced in Customer Service for 7 years for Chat, Email, Inbound and Outbound calls. (Sales, Billing, Tech) I have also developed impeccable phone manners and an ability to politely deal with irate customers. 

Knowledgeable in CRM platforms such as Salesforce, familiar with Google Drive/Dropbox and highly skilled in using Microsoft Office.

Has a positive attitude and a strong work ethic.

Have excellent attention to detail, a good level of numeracy and literacy in both verbal and written to adapt communications

Ensuring top-notch completeness, accuracy, and compliance while inputting large volumes of data into the company’s database using Microsoft Excel.

Works well under pressure, good at managing time to meet deadlines

Always have the desire to show initiative 

Organize and prepare day-to-day reports

including email etc.

Manage, plan and organize company calendar;

organize all coaching meetings, prepare and distribute agendas to the team.

Schedule meetings and conferences, and coordinate colleagues for a client call.