Luca Gelsi

Luca Gelsi - Professional Curriculum Vitae Personal Information Name: Luca Gelsi Phone: - Email:-Address: 65A Jalan Moonlight Bay, Batu Ferringhi, Penang Island Nationality: Italian Languages: Italian, German (Native), English (Fluent), Spanish (Intermediate) Professional Summary Results-driven Sales and Business Development Manager with over 15 years of expertise in retail, hospitality, and trade industries. Proven track record in team management, strategic planning, and international market development. Fluent in multiple languages, with a strong focus on customer satisfaction and operational efficiency. Professional Experience Store Manager | PETS HABITAT LLC (Dubai, UAE) Dec 2016 - Dec 2023 - Managed import documentation and sales reports, ensuring compliance and accuracy. - Directed HR and staff recruitment processes, optimizing team productivity. - Handled PRO services, streamlining legal and administrative operations. Business Development Manager - GCC | Lainox, ALI Group Italia (Treviso, Italy) Oct 2015 - Dec 2016 - Managed GCC market business development strategies, enhancing reseller relationships. - Oversaw product launches and regional marketing initiatives, achieving a 20% sales increase. - Played a key role in expanding the brand presence in the GCC region. Sales Manager (North Italy) | Lainox, ALI Group Italia (Treviso, Italy) Jun 2015 - Oct 2015 - Supervised reseller management and product strategies across Northern Italy. - Collaborated with the marketing team to design and execute targeted campaigns. - Ensured consistent sales growth by strengthening client partnerships. Regional Sales Manager (Trentino-Sudtirol) | Rational Italia SRL (Mestre, Italy) Mar 2013 - Jun 2015 - Acted as Area Manager and Product Manager for the Trentino-Sudtirol region. - Managed reseller networks and executed regional marketing campaigns. - Boosted regional sales by cultivating client relationships and driving market expansion. Education & Certifications - Bachelor's in Economics and Management, Università di Verona, Italy - Scientific High School Diploma, Brunico, Italy - Salesman Certification (ENASARCO, 2006) - Sommelier Level 1 - First Aid Certification (Croce Bianca, Bolzano, 2011) - REC Public Services License (Italy, 2005) Skills - Team Leadership & Staff Management - Marketing & Sales Strategy Development - Import/Export Documentation & Compliance - CRM Systems: Salesforce, Amadeus, TYPO3 - Languages: Italian, German, English, Spanish Hobbies & Interests - Volunteer Member, Dog Rescue Unit (Associazione Nazionale Carabinieri) - Hiking, Dog Trekking, and Bonsai Cultivation - Amateur Radio Enthusiast (Licensed Operator)