Loveth Okam

Loveth Okam

$5/hr
"Results-Driven Virtual Assistant | Expert in Administration, Data Analysis & Customer Service"
Reply rate:
50.0%
Availability:
Hourly ($/hour)
Location:
Lagos, Lagos, Nigeria
Experience:
4 years
LOVETH OKAM • 11, Ola Bello Street, Alapere, Ketu, Lagos ⚫ -⚫-• linkedin.com/in/loveth-okam- Career Summary I'm a skilled data analyst and virtual assistant with expertise in data visualization, business intelligence, communication, and organization. Seeking opportunities to develop my skills thereby contributing to the overarching objectives of the organization. KEY SKILLS SET      Customer Relationship Interpersonal Skills Data gathering /Reporting Analytical Skills Negotiation Skills      Strong Communication Skills Creative/Problem Solving Teamwork & Collaboration Project Management Business Identification      Flexibility/Adaptive Time management Administrative Skills Microsoft Word Package Rapport-Building Skills TOOLS       Asana Trello Click up Calendely Time Doctor Salesforce       Slack Microsoft Teams Google Workspace (formerly G Suite) Zoom Skype Hubspot EXPERIENCE Robert & Nathans Fashion House — Personal Assistant Oct 21 - Feb 23 ● Collaborated with admin teams, human resources, and finance department on special projects. ● Professionally greeted clients and delivered friendly, knowledgeable assistance. ● Coordinated flight, accommodation, and travel arrangements, maintaining strict compliance with budgets and schedules. ● Drafted correspondence, compiled reports, and prepared presentations with keen attention to detail. Olejuru Travel & Tour — Direct Sales Executive Jul 20 - Feb 21 Conducted thorough market research to maintain advanced knowledge on top destinations and travel trends. ● Informed clients about cancellation policy and associated penalties. ● Processed payments and established payment plans on behalf of customers, offering multiple methods to maximize sales. ● Accommodated client requests for customizations or modifications as best as possible. ● Offered exemplary service to new and existing clients, helping to build lasting relationships and secure new travel assignments. ● Adhered to client's budgets while making plans. Globalcom — Sales Executive Mar 2017 - Jun 2020 ● Introduced initiatives to establish strategies providing long-term residual income. ● Managed the largest region for an organization from initial contact through to closing and servicing. ● Generated advertising brochures for vendor use. ● Demonstrated products to encourage purchases by showcasing features and benefits. Union Bank - Bank Clerk Officer Aug 2016 - Jan 2017 Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services. ● Upheld strict financial controls by keeping funds secure and accurately transferring monies. ● Counted and packaged currency and coins. ● Reconciled cash drawers and daily transaction records to support accuracy. CERTIFICATIONS / TRAININGS Coursera • Dashboards and customer success 2024 Digitalwitch support community • IT Skills 2024 Data Analytics (Power BI, Dashboards, Pivot Tables) 2023 ALX Certification Award • Virtual Assistant program 2022 SQL, Tableau, Python Abia State Polytechnic, Aba Public Administration EDUCATION Higher National Diploma (Upper Credit) (August 2020) Abia State Polytechnic, Aba Public Administration National Diploma (Lower Credit) (April 2017) PROFILE DETAILS State of Origin: Ebonyi Sex: Marital Status: Hobbies: Female Single Online Research, Reading, Networking REFEREES Available on request.
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