Lovely Jane Olaer

My background is quite vast in several industries such as retail, customer service, administrative work, quality control in food and beverage industry and writing.

Exposed and interact with wide variety of personality. Trained Student leader during University where I was handling our College public paper as well as handling different platforms of social medias. Attend Seminars and workshops presenting our college as President our College Society together with different personality in public/government sectors as well as personality in private sector.

Worked as Customer Service Representative and my main role is to assist customer with their accounts, purchased such as devices and lines, billings, troubleshooting, and customer complaints. during my time there, my greatest achievements were Awarded as 1 of the Top 10 expert with highest NPS score on our 3months training graduation. Awarded as Top 5 Highest NPS score for the month of November and December 2019 that would be my 1st and 2nd month after deployment to production floor,

experience working as Quality Assurance Analyst trainee at Universal Robina Corp. during my Internship, and Recently as Quality Control Officer at Red Ribbon Bakeshop, Inc. where I handle multiple records and forms to verify as well as making sure that all procedure adhere to company standard and follow GMP and HACCP principle.