Lovella Mae Felesedario

Customer Service Call Center Representative with 7 plus years of experience seeking a challenging position with an opportunity to learn, gain work experience, and utilize skills in the best possible way for enhancing the corporate expectations and goals. I am motivated, adaptable, and accountable individual seeking a job that will utilize the organizational and communication skills developed through my involvement with my previous job. I have successfully combined my experiences with work and other commitments, showing myself as self-motivated, organized, and capable of working under supervision. I am very much open to opportunities and is willing to learn the necessary skills.

To specify things out, my skills would include:

• Good in both oral and written communication.

• Proficient in using Microsoft Office (Word, Excel, PowerPoint)

• Has good interpersonal and communication skills

• Can work independently or as a team

• Being able to solve problems and resilience to stress and effort

• Customer focus and adaptability to different personality types

• Ability to multi-task, set priorities and manage time effectively

• Managing emails

• Managing schedules/meetings

• Creating office documents

• Do research for your topics

• Customer service given the chance that you will hire me.

I believe that I am a great asset to any company since I make sure that any assigned work to me will be given great importance and dedication to achieve my main goal of providing good service and help improve and continuous growth of the company.