Lovella Jean Ismael Alfaro

HIRE ME!

I am a highly adaptable and detail-oriented professional with over five years of experience in customer service, remote administrative support, and chat moderation. I have successfully handled international accounts, ensuring smooth business-to-business transactions, managing sales, billing, insurance verification, and providing top-tier client support.

With a background in BS Psychology, I have developed strong research and problem-solving skills, allowing me to process information efficiently and provide well-informed solutions. My expertise includes email correspondence, follow-ups, data management, and call handling, making me an asset in fast-paced remote work environments.

I have worked extensively in healthcare, real estate, and financial services, assisting clients with inquiries, claims, prior authorizations, and HIPAA-compliant processes. Additionally, I am experienced in engaging with builders and realtors, ensuring seamless communication and follow-ups.

My strength lies in delivering professional, friendly, and solution-driven support while meeting deadlines and maintaining compliance with industry standards. If you're looking for a dedicated and efficient professional to enhance your operations, let's connect!