Lovella Daligdig

LOVELLA A. DALIGDIG Address: Blk 2 Lot 2 Abubakar St. Greatwoods Molino Bacoor Cavite Mobile :- Email:- OBJECTIVE To obtain a secured position through which I could exercise my creativity and management skills for meeting client’s satisfaction and to enhance my skills and use my knowledge and abilities and attain a high level of performance in the task I have been assigned to. WORK EXPERIENCES FWD LIFE INSURANCE – Insurance Company (March 2018 - Present) Financial Wealth Officer, Manager Responsibilities: Oversees the performance of all the agents working under the team Verifies that all corporate policies are followed, including the filing of client records Supervises a sales agent to help them drive sales and make sure they sell enough policies Set and Monitor Team Sales Goals Meet Personal Sales Goals Facilitate Professional Development of Team Provide Customer Service Support Grow Sales Team AXA LIFE INSURANCE – Insurance Company (June 2017 – January 2018) Unit Head, Manager Responsibilities: Oversees the performance of all the agents working under the team Verifies that all corporate policies are followed, including the filing of client records Supervises a sales agent to help them drive sales and make sure they sell enough policies Set and Monitor Team Sales Goals Meet Personal Sales Goals Facilitate Professional Development of Team Provide Customer Service Support Grow Sales Team ESL REALTY – Real Estate Brokerage (July 2016 - Present) Property Consultant Responsibilities: Negotiate prices or other sales terms Compare a property with similar properties that have recently sold to determine its competitive market price Advise clients on market conditions such as prices, mortgages, legal requirements and related matters Promote sales properties through advertisements, open houses and participation in multiple listing services Develop content for sales presentations or other materials PHILPLANS INC. – Insurance Company (August 2015 – June 2016) Sales Counselor Responsibilities: Seek out new clients and find new customers to generate lists of prospective clients Sell various types of policies to businesses and individuals on behalf of insurance companies Calculate premiums and establish payment method Confer with clients to obtain and provide information when claims are made on a policy Develop marketing strategies to compete with other individual or companies who sell insurance Explain feature, advantages and disadvantages of various policies to promote sale of insurance plans SILKAIR INTERNATIONAL SINGAPORE Singapore Airlines Subsidiary (April 2012 – October 2013) Cabin Crew Responsibilities: Ensure that passengers are comfortable and deal with any requests and provide high level of customer service. Demonstrate emergency equipment and procedures to passengers Administer first aid treatment in the event of medical cases on board and keep other passengers still. Preflight all cabin emergency equipment -- report to captain any items that need attention or repair. Check all provisions to make sure they match the catering manifest. Greet passengers - helping them to locate their seat, show them a proper area for stowage of their luggage, give individual briefings to hearing or sight impaired passengers, check to make sure that occupants of the emergency exit rows meet seating requirements, deal with any duplicate seat assignments, try to rearrange seating of parents with small children, serve pre-flight beverages to first-class passengers Give all mandated safety announcements. Check for seat belt, baggage, and electronic device compliance before gate departure. Offer inflight meals/beverages as per the dictates of the individual airline. Monitor passengers throughout flight. Provide first-aid and communicate with pilots and ground personnel on any serious medical incidents. Advise of turbulence and monitor the cabin during such times. Brief and prepare passengers in the advent of an emergency landing. Thank passengers as they deplane and aid with any special needs’ passengers such as handicapped and unaccompanied minor children. BIDEAS INTERNATIONAL - Small Medium Business Association, Singapore (September 2011 – March 2012) Business Development Manager – Senior Writer Responsibilities: Interviewing the SME’s directors and owners Writing a short article about their company’s history and pipe-line Directing the Photo shoot to ensure that concept is applied Managing the production process of the company Scheduling appointments in a sequential manner Answering and attending client’s inquiries from time to time Outsourcing of suppliers for company’s events Perform any duties assigned by Executives Overall administration and management SPECIAL EVENTS BY THE PLANNER, Philippines (September 2006 – Present) Events Manager - Owner Responsibilities: Identifying what the client dream wedding is Conceptualizing and planning of event with the client Preparing of the budget and expertly plan events and weddings Review locations, and choose venues Ensuring the best rates by skillfully negotiating with suppliers, vendors, and entertainers Source highly qualified suppliers to aid in the carrying out of the duties and Discuss the various details and requirements for the event such as concept of event, motif, venue, invitations and souvenirs, couturier, floral/balloon arrangement, caterer, cake, musicians, photography and video coverage, choreographer Overall administration and management Running of the event and ensuring that all goes according to plan Creating an alternate plan in case the first cannot be seen through to the end Monitoring of event activities to ensure compliance with regulations Advise couple of the legal and documentary aspects of wedding PHILIPPINE NATIONAL BANK, Phlippines (July 2004 – March 2010) Account Officer Assistant Responsibilities: Provided assistance to the Account Officer for the establishment of correspondent banking relationships with foreign/local banks. Prepares monthly report on the number of correspondent banks and circulars on correspondent banks’ changes (e.g. mergers, change in address, changes in settlement banks, etc.) Handles the documentation requirements of correspondent banks, consolidates and drafts the reply of PNB to the Anti-Money Laundering questionnaire of the correspondent banks, Ensures the submission of the KYC documents required by PNB from correspondent banks and non-bank FIs including the submission of their reply to PNB’s AMLA questionnaire; Prepares the matrix for the periodic review of Nostro accounts primarily the business exchanges with the banks where we maintain an account (remittances, LCs Advised and Negotiated etc.) Drafts replies to swift or email messages received from correspondent banks on a timely basis; Provides admin support to the bank officers Receive phone calls from time to time Schedules visiting foreign bankers’ request for appointments; Prepares a monthly statistical table to track the increase or decrease in the inward remittances received from correspondent banks EDUCATIONAL BACKGROUNDSt. Scholastica’s College, Manila Bachelor of Science in Commerce, Major in Marketing Management March 2004 Woodridge College High School Diploma March 2000 SEMINARS AND TRAININGSafety and Emergency Procedure (April 2012 and April 2013) Singapore Airlines Training Center First Aid Treatment (April 2012 and April 2013) Singapore Airlines Training Center Self Defense Training (June 2014) SilkAir’s Office, Changi Airport, Singapore SilkAir’s Cabin Crew Service and Standards (April 2013) SilkAir’s Office, Changi Airport, Singapore AMLA Training (April 2007) PNB Financial Center Trainee in Philippine Airlines Learning Center (PLC) Training and Development Department, Marketing Division Airline Ground Staff Course Philippine Airlines Learning Center REFERENCEAvailable upon request.