Love Umaha

LOVE UMAHA UMAHA AI Automation & CRM Specialist | Virtual Assistant | Workflow Automation Expert PROFESSIONAL SUMMARY AI Automation & CRM Specialist with strong experience in workflow automation, CRM management, and virtual assistance. I help businesses reduce manual work, improve efficiency, and streamline operations using tools like HubSpot, Asana, Monday.com, Zapier, and Make.com. I combine hands-on virtual assistance experience with automation expertise to build systems that improve productivity, lead management, and overall business performance. CORE SKILLS • Workflow Automation • CRM Management (HubSpot) • Virtual Assistance • Project Management (Asana, Monday.com) • Zapier Automation • Make.com Automation • Process Optimization • Email & Calendar Management • Technical Support • API Integration (Basic) PROFESSIONAL EXPERIENCE AI Automation & CRM Specialist Digital Witch | 2024 – Present • Built automated workflows to reduce manual tasks and improve efficiency • Managed and optimized HubSpot CRM systems • Automated lead capture and follow-up processes • Designed workflows in Asana and Monday.com • Improved operational efficiency across business processes Virtual Assistant Remote | 2022 – 2024 • Managed emails, scheduling, and daily administrative operations • Handled client communication and support • Managed Facebook pages and digital content • Organized files using Google Drive and Dropbox • Collaborated using Slack, Loom, and other tools TOOLS & TECHNOLOGIES HubSpot • Asana • Monday.com • Zapier • Make.com • Slack • Loom • Google Workspace • Dropbox • Calendly • Intercom EDUCATION & CERTIFICATIONS • Asana Workflow Specialist Certification • Make.com Academy Advanced Badge • Zapier Academy – 2025 • IT Skills Training – 2025 • Technical Support Fundamentals (Coursera) – In Progress • Virtual Assistant – 2022 • Diploma in Computer – 2019 WHAT I BRING ✔ Reduce manual work through smart automation ✔ Improve lead management and response time ✔ Build structured and scalable workflows ✔ Provide reliable virtual and operational support