Love Emuseh Daniel

With over four years in customer service, I have extensive experience handling high volumes of inbound and outbound calls, emails, and chat inquiries. In my previous role at Outsource Global Technologies, I managed 50+ calls and 20+ emails daily, ensuring accurate client information was logged in Salesforce and assisting clients with claims processing. At VitalSource, I supported customers via Zendesk, resolving their issues and updating records. My work has strengthened my communication, problem-solving, and multitasking skills, enabling me to deliver effective and efficient support across multiple channels.