Louela Deseo

With over 15 years of experience spanning Finance, Customer Service, and Supply Chain management, I bring a proven track record of optimizing operations, enhancing customer experiences, and driving financial performance. I have led cross-functional teams to achieve measurable improvements across all three areas, resulting in cost savings, efficiency gains, and enhanced service delivery.

🔹 Finance Expertise: Adept at record keeping, reconciliation and financial analysis. I’ve successfully managed multiple roles in multinational companies where I made significant contribution in enhancing process improvement to be cost efficient and drive to cut down cost.

🔹 Customer Service Leadership: Passionate about creating exceptional customer experiences and improving service delivery.  I always wanted to be of value to the company I serve and to my client because I feel this is my purpose in life and reason why I like taking ownership. I strongly believe that a positive customer experience is key to the success of any business, and I am committed to offering solutions that add real value both for the company and the customers. My strategies involve showing empathy to customers, actively listen to their issues and provide actionable steps to address their needs.

🔹 Supply Chain: Experienced in streamlining operations and improving inventory management, Driving strategic initiative to maximize performance, reduce product cost and improve quality delivery and profitability.

I am driven by results, committed to continuous improvement, and thrive in dynamic, fast-paced environments. I’m always looking for ways to create synergies between finance, customer service, and supply chain functions to help businesses scale sustainably.

Having the right attitude and values is often the key differentiator that sets top professionals apart from others and I believe I was gifted of this.