Loudevin Aleria
IT SUPPORT SPECIALIST
SUMMARY
I am a hardworking and dedicated individual who is always willing to learn and be trained. As an
entry-level professional, I am open to reasonable compensation aligned with the workload and
responsibilities. I am eager to take on opportunities, including overtime when possible. I stay
optimistic under pressure and consistently give my best in any task assigned.
WORK EXPERIENCE
IBEX GLOBAL FELCRIS CENTRALE | June 2025 - August 2025 OJT Intern - IT Support
Delivered technical assistance in a fast-paced BPO environment, providing support for both
hardware and software issues.
Assisted in troubleshooting desktop computers.
Helped install, configure, and update software and operating systems.
Responded to technical support tickets and documented solutions for future reference.
Supported users in resolving PC, connectivity, and account login issues.
Assisted the IT department in day-to-day troubleshooting of desktop and laptop issues.
Remotask |- Freelance AI Data Annotator
Annotated large datasets for machine learning using AI camera tools.
Reviewed labeled data for quality and accuracy before submission.
Collaborated with remote teams using project management tools.
EDUCATION
Assumption Polytechnic College of Southern Mindanao Diploma in Information Technology-
SKILLS
Desktop Support
Troubleshooting
LAN/WAN
Ticketing Systems
Time Management
Adaptability
Critical Thinking
Team Coordination
LANGUAGES
English
Tagalog
REFERENCES
Orly Labra
Phone: -
IBEX Felcris Centrale
