Lorie Lyn Alberade

Lorie Lyn Alberade-facebook.com/lorielyn.alberade Objective I help real estate owners manage their properties and perform at its peak everyday. Work Experience Property Management Virtual Assistant July 2021- February 2022 ▪Virtual admin dispatcher- coordinates with tenants and suppliers/vendors for schedules of work order ▪ Creates work orders, monitors progress/status of each, and makes sure the job was completed ▪Answers all maintenance related inquiries of tenants thru email and phone ▪Appointment setting for work orders ▪Monitor the guest cards received, and answers inquiries from prospect tenants ▪Evaluate rental applications and assist tenants in moving in on the property ▪Monitor bookings on Airbnb and Vrbo, respond to inquiries of potential short-term tenants. ▪Coordinates availability of new rental properties to project managers ▪Handles lease renewals to tenants ▪Make collection calls for past due rent accounts ▪Makes rental reports weekly Senior Administrative Assistant Eton Properties Management Corporation | May 2016- March 2020 ▪Accounts Payable - Accepts and checks individual invoices from suppliers/vendors, verify attachments, and processes requests for check payment preparation. ▪Accounts Payable- Monitor check payment to suppliers and inform them of the availability of cheques. ▪Accounts Receivable- Preparation of Sales invoice, recording of receipts ▪Oversees ageing of receivable reports and issue reminder letter to customers ▪Manages Petty Cash reimbursement and replenishment ▪Coordinates with unit owners and tenant about billing concerns and inquiries ▪Schedule repairs and maintenance with the building Engineer ▪Creates and presents monthly occupancy and turnover report to the Building Manager ▪Performs administrative duties such as email management, appointment setting, calendar management, and customer servicing ▪Conducts orientation for new unit owners and tenants ▪Other Admin tasks needed Administrative Assistant Ayala Properties Management Corporation| May 2015-April 2016 ▪Check and issue invoices to customers/ unit owners ▪Makes request for check preparation for vendors and suppliers ▪Answers all billing and admin related inquiries thru email and phone Skills and Qualifications Proficient in Microsoft Office ( Word, Powerpoint, Excel, Outlook) Experienced in using Google Apps ( Docs, Drive, Sheets, Calendar, Gmail) Familiar with Zoom Video-conferencing Familiar with Ring Central and Telus Business Connect Familiar with Yardi Property Management software Familiar with Appfolio Property Management software Familiar with Podio project management software Familiar with Quickbooks Online for Bookkeeping Able to communicate effectively through written and oral forms. Trainings Attended Certificate of Appreciation - "Enhancing Personality in Customer Servicing" Certificate of Appreciation - "Work Attitude and Values Enhancement Program" Certificate of Completion - "Online Bookkeeping with Quickbooks Online and Xero" Certificate of Attendande- "Social Media Management and Marketing Course" Academic History Central Luzon State University BSBA Major in Human Resources Development Management Dean's Lister 4th Year- Interworld Colleges Foundation Inc Ist Honorable Mention- I hereby certify that the above information is true and correct. Lorie Lyn L. Alberade