Lorie Dimatulac
$4/hr
I assist customers by resolving inquiries and concerns through phone, chat, and email.
- Reply rate:
- -
- Availability:
- Part-time (20 hrs/wk)
- Age:
- 32 years old
- Location:
- Angeles City, Pampanga, Philippines
- Experience:
- 14 years
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Other
About
With 14 years of experience in the BPO and administrative industry, I’ve developed a versatile skill set across technical support, sales, collections, and customer service. I’m proficient in handling customer interactions via chat, email, and phone, delivering solutions efficiently across multiple channels. I’ve served as a Subject Matter Expert, deepening my expertise in processes and knowledge sharing, and I currently lead as a Customer Service Team Leader, guiding my team to achieve service excellence and operational goals.
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