Lorie Ann Lacdao

I am a dedicated and results-driven professional with experience in customer support, team leadership, and administrative tasks. My ability to balance efficiency, quality service, and team coordination allows me to excel in dynamic work environments. With a strong commitment to customer satisfaction and operational excellence, I ensure smooth workflows while fostering a productive and motivated team.

In customer support, I specialize in handling inquiries, resolving concerns, and delivering exceptional service. I have excellent communication skills that enable me to build rapport with customers, actively listen to their needs, and provide clear, concise, and effective solutions. I thrive in fast-paced settings, ensuring every interaction is handled professionally and with empathy.

As a team lead, I take pride in mentoring and guiding my team to achieve performance goals. I monitor key metrics, provide constructive feedback, and implement strategies to enhance efficiency and customer satisfaction. My leadership style focuses on motivation, collaboration, and continuous improvement. I foster a positive team environment by promoting open communication, accountability, and professional growth.

In addition to customer support and leadership, I manage various administrative responsibilities that contribute to organizational efficiency. I am skilled in data organization, report generation, and process optimization. My attention to detail and ability to multitask ensure that operations run smoothly while maintaining accuracy and compliance.

My key strengths include problem-solving, adaptability, and time management. I am highly organized, capable of handling multiple priorities, and always strive for excellence in my work. My proactive approach helps in identifying challenges and implementing effective solutions to improve processes.

Overall, my combination of customer service expertise, leadership skills, and administrative efficiency allows me to contribute meaningfully to any organization. I am passionate about continuous learning, professional development, and driving positive results in every role I take on.