Lorenzo Mejia Jr

Hi, I’m Lorenzo Mejia Jr., a dedicated and certified Healthcare Virtual Assistant with over 5 years of experience in the healthcare industry. With a background in nursing and a passion for delivering quality support, I help healthcare professionals and practices streamline their administrative processes so they can focus on what matters most—patient care.

Throughout my career, I’ve supported clinics and physicians by handling a wide range of virtual administrative tasks. My core strengths include managing medical records, processing prior authorizations, verifying insurance coverage, and coordinating appointments with precision and efficiency. I’ve worked extensively with systems such as AthenaHealth, eClinicalWorks, TigerConnect, and CareTracker to ensure smooth and organized workflows.

In my most recent roles with Access Healthcare and Windermere Medical Clinic, I managed patient communication through TigerConnect, scheduled appointments, generated referrals for insurance providers like Tricare and Humana, and maintained accurate patient charts. I also worked as a Medical Assistant for Florida Kidney Physicians, where I prepared and updated patient records, monitored lab results, and provided seamless support to nephrologists.

My background as a licensed nurse gives me a unique advantage in understanding the clinical side of healthcare. This helps me bridge the gap between administrative duties and patient needs, making me a well-rounded asset to any healthcare team. I’m HIPAA certified, highly organized, and known for being detail-oriented, compassionate, and professional in all interactions.

Aside from healthcare, I bring years of experience in the BPO industry, where I developed strong communication and customer service skills. I’ve worked in lead generation, sales, and support—skills that enhance my ability to connect with patients, resolve issues, and contribute to a positive patient experience.

I take pride in being dependable, proactive, and adaptable. Whether working independently or as part of a team, I strive to exceed expectations and provide value through every task I handle. My goal is to continuously grow and help healthcare practices improve efficiency, accuracy, and patient satisfaction.

If you’re looking for a reliable Healthcare Virtual Assistant who understands both the administrative and clinical sides of healthcare, I’d love to be part of your team. Let’s work together to make healthcare more organized, efficient, and patient-centered.