Loragine

I'm a skilled customer service specialist and virtual assistant from Cebu City, Philippines. With a Bachelor's degree in Sociology from the University of San Carlos, I bring a wide range of expertise to the table, including customer service, technical support, data entry, and e-commerce.

I am currently thriving as a Customer Support Specialist at Community Brands, orchestrating global calls, personalized family support, and successful school-related services.

Previously, I freelanced as a customer service consultant for Miracle Brand, mastering e-commerce tools like Shopify, Gorgias, Slack, and Amazon to deliver exceptional experiences.

My track record also includes managing cases for Airbnb at TDCX Philippines and handling mediation and appeals for eBay UK & US. I've grown as a customer service virtuoso at Convergys Cebu.

Driven by a genuine passion for exceptional customer experiences, I'm eager to bring my versatile skills to a dynamic team. References are available upon request.