Lokesh Palanivel

I’m a dedicated and detail-oriented professional with several years of experience in customer service, technical support, and remote administrative roles across diverse industries, including SaaS, and BPO environments. My passion lies in solving problems, improving workflows, and creating a seamless experience for both clients and teams.

Throughout my career, I have supported a wide range of technical and operational functions—from appointment scheduling and patient coordination to software troubleshooting and CRM optimization. I am comfortable working with tools like Salesforce, Microsoft office, Slack platforms. In every position, I bring a strong commitment to clear communication, proactive support, and fast issue resolution.

I take pride in being someone who adapts quickly to new tools and technologies. I enjoy learning independently and staying updated with industry trends, which has enabled me to transition smoothly between roles and systems. Whether onboarding a new CRM, or assisting with a product onboarding and technical troubleshooting, I focus on understanding the “why” behind each process so I can deliver smarter, faster, and more reliable outcomes.

I thrive in fast-paced, remote-first environments where collaboration and accountability are key. I value building trust—with customers, clients, and my team—and I approach every challenge with a mindset of ownership and empathy. My work style is a mix of structured planning and flexible execution, allowing me to meet deadlines while being responsive to change.

Outside of work, I enjoy reading, creative writing, and exploring new ways to apply tech solutions to everyday problems. I bring that same curiosity and creativity to my professional life, always looking for ways to simplify complex tasks and deliver better service.

Ultimately, I’m passionate about roles where I can wear multiple hats—supporting clients, contributing to process improvements, and helping businesses grow. I’m looking for a position where I can bring my skills in communication, technology, and problem-solving to a team that values integrity, impact, and innovation.