Lokesh Gaikwad

I am an experienced IT professional with over 8 years of expertise in IT support. I specialize in Office 365, Exchange Online, Mimecast email security, and end-user support. I am Microsoft certified and dedicated to providing exceptional service to my clients.

• Excelled in Digital Cloud Engineering, Technical Analysis, and Technology Support across diverse organizations, with a focus on Intune, Azure Ad, Office 365, and Active Directory at.
• Proven expertise in effectively managing and resolving mail flow issues, quarantined emails, spam emails, and phishing threats on Office 365, ensuring robust web, email, and database security.
• Proficiency in managing user and group operations, mailbox migration, and analyzing logs for potential security risks and suspicious activities.
• Skilled in Intune, MDM, MAM, Windows Hardening, Windows Update ring, BitLocker encryption, and software deployment, with a proven capability to implement robust security measures and ensure seamless operations.
• Implemented a comprehensive security protocol, resulting in a reduction in phishing and spam email incidents.
• Currently Supervising Intune, MDM, MAM, Windows Hardening, and BitLocker encryption, as well as managing Office 365 policies, retention, eDiscovery, and data loss prevention.