CURRICULUM VIATE
Lokanath Behera
(B.Tech (CSE), OCA)
Mob no:-
E-Mail:-
OBJECTIVE: -
Motivated and detail-oriented professional seeking a challenging and rewarding opportunity as a Manager. With 5 years of experience in IIT-JEE coaching institute, I bring strong analytical, development, and managerial skills to the table. My focus is on student enrollment, application processing, and enrollment strategies. I aim to contribute my expertise in team leadership, data analysis, and admissions management to support the Organization in optimizing operations, attracting high-quality students, and ensuring a seamless and efficient admissions process. Passionate about continuous learning and working with skilled professionals to achieve organizational goals.
SKILLS: -
Academic Operations Management
CRM Software Proficiency
Data Analysis
Technical Troubleshooting
Project Management
WORKING EXPERIEANCE: -
Inifinity Learn, Sri Chaitanya Academy
Academic Operation Manager (Jan 2025 - Till date)
Strategic Partnerships: Cultivated partnerships with local schools, educational institutions, and coaching networks to drive brand visibility and attract new students, contributing to a growth in lead generation.
Lead Generation & Conversion: Led the implementation of targeted marketing campaigns, using digital and traditional methods, which increased qualified leads and improved conversion rates.
Customer Relationship Management: Fostered strong relationships with prospective students and their families, providing personalized consultations, addressing concerns, and ensuring a high level of satisfaction, resulting in an increase in referral business.
Market Research & Competitive Analysis: Conducted in-depth market research and competitive analysis to identify growth opportunities, offering actionable insights that shaped the institute’s strategic direction and pricing models.
Sales Strategy Development: Designed and implemented sales strategies, training the sales team on lead qualification, follow-ups, and closing deals, increasing team productivity.
Brand Positioning & Campaigns: Collaborated with the marketing team to create brand campaigns and promotional activities, boosting brand awareness and leading to increase in inquiries for various courses.
Performance Tracking & Reporting: Utilized CRM systems and analytics tools to track sales performance, monitor key metrics, and report results to senior management, driving data-informed decision-making.
Event Planning & Execution: Organized and led promotional events, webinars, and seminars, reaching a wider audience and building strong relationships with prospective students and parents.
WORKING EXPERIEANCE: -
FIITJEE.PVT. LTD
Assistant Manager (September 2020 – December 2024)
Timetable Management: Created and published class timetables aligned with academic calendars, ensuring timely and efficient scheduling for both students and faculty.
Progress Tracking & Reporting: Recorded and reported daily progress and deviations, regularly reviewing adherence to academic plans to ensure consistent student development.
Test Management & Results Publishing: Organized and conducted regular assessments, publishing timely results and ensuring that student progress was accurately tracked.
Feedback Sessions & PTMs: Conducted periodic feedback sessions and Parent-Teacher Meetings (PTMs) to address academic concerns and provide actionable insights for improvement.
Goal Setting & Monitoring: Prepared personalized goal-setting plans for each student, ensuring regular concept-wise tracking and continuous academic monitoring.
System Implementation & Maintenance: Ensured the effective implementation of the Glorifier platform for academic tracking, while maintaining and updating the student database for real-time accuracy.
Batch Assignment & Attendance Tracking: Managed batch assignments for all students, ensuring timely and accurate grouping, while tracking and managing student attendance.
Performance Management: Developed and implemented performance improvement plans for students with lagging progress, capturing feedback and resolving grievances to enhance satisfaction and performance.
Communication & Scheduling: Managed all student communications, including class schedules, test schedules, syllabus updates, and competitive exam details.
Enrollment & Admission Support: Oversaw program functions related to student enrollment and admissions, advising prospective students on coaching processes, policies, and financial aid options.
Staff Management & Development: Managed professional and support staff, including hiring, training, and performance evaluation, fostering a productive and supportive work environment.
Strategic Planning & Policy Development: Participated in strategic planning sessions, providing recommendations for policy revisions and process improvements to enhance operational efficiency and student satisfaction.
Reporting & Analysis: Prepared and presented detailed reports on enrollment trends, student performance, and financial aid to senior management and external stakeholders.
Credential Evaluation & Financial Aid Support: Oversaw the evaluation of student credentials for admission and financial aid, ensuring alignment with institutional policies and criteria.
WORKING EXPERIEANCE: -
FIITJEE.PVT. LTD
Implementation Engineer (August 2019- September 2020)
Technical Requirement Establishment: Established and documented all technical requirements, maintaining effective professional relationships with faculties and students, ensuring smooth project execution.
Software Implementation & Customization: Monitored the software implementation lifecycle, providing necessary customizations for both students and faculty to enhance usability and functionality.
Issue Identification & Resolution: Collaborated with the development team to identify and resolve issues in applications, ensuring consistent performance and minimal disruptions.
User Request Management: Managed and prioritized user requests for technical support, ensuring timely resolutions to meet user needs.
Mobile Device Management: Administered and optimized mobile device management (MDM) systems, ensuring secure and effective usage of mobile devices by students and faculty.
Network Maintenance: Maintained Local Area Networks (LANs), ensuring stable connectivity and minimal downtime for all users.
Program & Application Development: Developed various programs and applications tailored to meet the specific needs of the organization, enhancing operational efficiency.
Problem-Solving & Troubleshooting: Led efforts to identify, analyze, and resolve potential or existing problems, improving system reliability and user experience.
Tablet Usage & Equipment Management: Monitored student use of tablet facilities, protecting equipment from theft or damage and ensuring proper maintenance of tablet infrastructure.
Technical Documentation & Reporting: Documented and reported hardware/software issues, following up with Edusoft Management to ensure timely issue resolution and software improvements.
Database Support & Maintenance: Supported and maintained databases for applications, running routine reports to provide users and management with essential operational metrics.
EDUCATIONAL QUALIFICATION: -
B.Tech in Computer Science Engineering, Sophitorium Engineering Technologies, May 2019. Percentage: 74%
Diploma in Information Technology, Uma Charana Pattnaik Engg. School, May 2009. Percentage: 65%
Matriculation, S.K.B.B. Peeth, May 2006. Percentage: 54%
TECHNICAL CERTIFICATIONS: -
Oracle certifies associated (OCA).
INTERST & HABBIES: -
Reading book
playing cricket
Listening song
DECLARATION: -
I am Lokanath Behera here by dealer that the particulars furnished above are true to the best of my knowledge and belief.
Place: Bhubaneswar
Date: (signature
