Loise Wanjiru

Hello and welcome to my profile.I can attend to your customer's needs through phone, email, chat and social media.

I’m a proactive experienced Customer Service Personnel/Administrator with 1 year of experience handling various functions of Customer service, from dealing with dissatisfied customers to answering phone calls and replying to emails. I perform exceptional well in solving customer problems and forming new customer relations that results in increase in sales.

Here is a glimpse of the services I offer:

Administrative Work

•Diary management – Scheduling meetings and appointments

•Answering phone calls

•Basic data entry

•Organizing your to-do list and calendar

•Booking travel arrangements

Personal Tasks

•Organizing personal to-do list and calendar

•Booking travel arrangements for weekend trips or vacations.

•Helping in making purchases – gifts, books, stationary, hardware and clothes

Social Media Management

•Creating content to share on social media accounts

•Scheduling posts

•Engaging with social media followers

•Analyzing statistics and reports

Email Management

• Answering job inquiries, general questions and follow-ups

• Organizing and filtering inbox

• Carrying out email marketing campaigns and manage email lists

I strive to be professional in all my dealings with clients. I communicate early and deliver work on time. I thrive on speed and precision. It is my goal to give you content that will improve your business and help you to attain your goals.

Customer Service is my passion.I hope you consider me when looking to hire a professional!