Lizzie Bilocura | Freelancer Resume

Lizzie Bilocura Experience March 23, 2013 – March 26, 2019 Technical Support Specialist • Tier 2 Dept.• Concentrix Phils. (Formerly Convergys Phils.) Aug. 2010 – Jan. 2012 Customer Service Representative • Technical Support • Kudo Support Incorporated Education University of Cebu – Main Campus Ma.Theresa Village 1, Brgy. Guadalupe, Cebu City- Year 2004 – 2009 Bachelor of Science in Computer Engineering (Graduate) University of the Visayas – Compostela Branch Year- High School- Leonard Wood Elementary School Year- https://www.linkedin.com/i n/lizzie-bilocura-b/ References Cristofferson Oplado Supervisor, Tier 2 Dept., Concentrix Phils.(formerly Convergys Phils.) Mobile number:- Email:-Kevin Joseph Mirasol Team Leader, Concentrix Phils. (formerly Convergys Phils.) Mobile number:- Roniel Rica Subject Matter Expert, Tier 2 Dept., Concentrix Phils.(formerly Convergys Phils.) Mobile Number:- Email:- Strengths • Excellent English verbal and written communication skills. • Proven initiative and ability to work with minimal supervision. • Upright work ethic and time management ability. • Self-starter, Fast-learner and dedicated in delivering team success. • Strong Technical background with good problem solving and multitasking skills. Skills • Knowledge and understanding of Microsoft Windows performance monitoring, system vulnerabilities, security issues and troubleshooting. • Strong familiarity with the internet (Web/Internet research, Web Scraping, data collection) • Knowledgeable with Microsoft Office applications (i.e. Word, Excel, Outlook, PowerPoint, etc.) • Email management or Configuration of email accounts to mail clients (POP3, IMAP and exchange accounts) • Basic knowledge of SQL, C/C++, Arduino Microcontroller, interpreting schematic diagram • Basic web design using CMS tool like Wix.com, Wordpress • Familiar with Project/Collaboration tools like Asana, Monday.com, Trello, Toggl (Time Tracker) Career Objective Seeking a position as an administrative assistant to build a long-term career and enhance my professional skills.