Lizane Cuisia

I have been in the BPO industry for more than 7 years now. I started as an agent both Customer Service and technical support for a Telco account and now I'm handling about 20 agents for a travel account. I am very good with Microsoft office as it is one of the tool we use to make reports. I am also a certified master coach and has passed Berlitz. You can say I'm a bit of an OCD which helps me with my current job. I always want to excede with uttermost perfection to whatever I am doing.