Liza Marie Portas

Liza Marie Portass Email:-Mobile: - Skype Id: live:lizaportas Experience Actions Language Online Online English Tutor April 2017 - Present (Part- time) ● Help Chinese students improve grammar and pronunciation ● Assist them with English spelling and Vocabulary ● Encourage students to improve their English communication skills ● Making student’s progress reports Patriot Financial Insurance Group / Commercial Trucking Insurance Virtual Assistant / Service Team January 2018 to February 2020 ● Outbound and Inbound calls to customers and insurance companies ● Retrieving quotes on PFA ● Process cancellations, endorsements, renewals, certificates, new business and submissions ● Submission on clients quotes request to general agent/get a quote ● Issuing and update certificates ● Doing follow up with quotes to the underwritings ● Online quote submission to different insurance carriers Waiting Room Solution (Home Based) Medical Biller/Account Receivable Specialist February 2017 – April 2017 ● Claims corrections ● Claims resubmissions ● AR follow ups ● Checking and follow up on claims status SPI Global Claims Edit Specialist May 2011 - April 2017 ● Checking patient eligibility ● Data Entry ● Insurance verifications ● Checking on claims status ● Liaise with insurance companies in behalf of providers Anthem Blue Cross and Blue Shield Customer Service September 2010 - March 2011 ● Process payments ● Resolve billing concerns ● Handle complaints related to billing issues Comcast - Transcom Worldwide Bacolod Technical Support September 2009 - June 2010 ● Troubleshoot internet, cable, and telephone issues ● Activate new accounts ● Schedule on site visits by technicians for work orders ● Resolve billing issues ● Handle complaints Educational Background College Level STI Dumaguete City, Negros Oriental Philippines Secondary Negros Oriental High School Dumaguete City March 2006 Primary Dumaguete City March 2002