Linda Shinaywa

I am a highly motivated and results-driven professional with a strong background in customer service, sales, finance, and administration. With experience across various industries, I have developed exceptional communication skills, a keen ability to build strong relationships with clients, and a deep understanding of financial services and business development.

In my customer service roles, I have worked with international companies, handling inquiries, resolving complaints, and ensuring a seamless customer experience. I am skilled in using CRM platforms like Salesforce, efficiently managing customer interactions, and improving customer satisfaction rates. My ability to remain calm under pressure and provide quick, effective solutions has allowed me to consistently exceed expectations in customer support roles.

In sales and business development, I have a proven track record of exceeding targets. As an Admissions Counselor at Atlantic International University, I successfully enrolled 2-3 students per week, surpassing my weekly targets. Additionally, at Platinum Credit Ltd, I played a key role in loan disbursements, consistently meeting and exceeding the weekly sales target of 200,000 KES. My strengths lie in lead generation, persuasion, and closing deals, making me a valuable asset to any sales team.

With my finance background, including an internship in the Treasury Department at Gulf African Bank, I have a solid understanding of financial transactions, risk assessment, and money management. My financial acumen complements my sales expertise, allowing me to guide customers in making informed financial decisions.

Additionally, I volunteered with the Ministry of Health under the COVID Health and Emergency Response Project, where I provided administrative support to ensure smooth operations during a critical time. This experience enhanced my organizational skills, attention to detail, and ability to manage sensitive information efficiently.

I thrive in fast-paced, remote, and office-based environments, and I am always eager to learn and adapt to new challenges. I am currently seeking opportunities where I can apply my skills in customer engagement, sales strategy, finance, and administration to contribute to business growth.

If you're looking for a dedicated and goal-oriented professional who can enhance customer relationships, drive revenue, bring financial expertise, and handle administrative tasks effectively, I would love to connect!