PERSONAL DETAILS
Lin Middleton
Terraza Adramar
Apartment 11 M
Calle Lanzarote 2
ADRA 04770
Spain.
T:-
M:-
E:-Driving license: Yes
Nationality: British
AREAS OF EXPERTISE
Project management
Financial management
Client retention
Cost control
Customer service
Human resources
Marketing
PROFESSIONAL
City and Guilds Certificate of
Business Travel practices
AS level Spanish
College of Media and
Publishing Level 4 Diploma
for Proofreading and editing
course
PERSONAL SKILLS
Commercial acumen
Innovative ideas
Inspiring innovation
Resource management
ACADEMIC
QUALIFICATIONS
Freelance Aviation Consultant
PERSONAL SUMMARY
A results driven, self-motivated and resourceful Senior Manager
with over 35 years of business travel and group air management
experience within the events industry.
As an accomplished aviation logistics and business administrator, I
have a proven track record in developing and strengthening
management teams to maximise company profitability and efficiency
whilst improving the customer experience, with excellent attention to
detail, negotiating best price and benefits every time.
Possessing excellent communication skills and able to establish
sustainable and profitable relationships with customers, suppliers, and
stakeholders, I am extremely capable of multi-tasking whilst working
under pressure in fast-paced environments
More recently I have experience of working in different arenas in
teaching English to foreign students and in proofreading books for
various authors.
EMPLOYMENT HISTORY
Freelance Aviation Consultant, March 2008 – present
In March 2008, I relocated from the UK to live in Spain. Since then I
have been a self-employed Aviation Consultant working for large Event
Management Companies in both the UK and the USA, working
remotely from my office based in Spain.
Duties:
• Budget control for clients with air travel in excess of
£2,000,000
• Organising air transportation for large group movements
around the world whilst managing the air element of the
client’s budget.
• Successful aviation project management of both UK and
global events working with key clients based around the
world.
• Arranging pan-world flight logistics for over 1,200 delegates
travelling together for an incentive event for a wealth
management company. I have managed their events year on
year since 1987 via BI Worldwide, both when I was employed
by them and since working freelance for them.
• Organising complex itineraries for group flights for a large
number of passengers to meet cruise ship itineraries around the
world.
• Project managing the air element for a variety of events
including ride & drive programmes, conferences, product
launches and incentives.
•
Highfield School, Hemel
Hempstead
GCSE’s in:
Maths
English Language
English Literature
Geography
History
French
German
Integrated Sciences
Further Courses
British Airways 1,2 & 3 fares
and ticketing
ABTA NTB
ATOC British Rail
IATA BSP
Amadeus Advanced
reservations course plus fares
and ticketing
Galileo Foundation &
Intermediate
Galileo Room master & Car
master
COTAC Air Levels 1 & 2
Teaching English as a
Foreign language
Microsoft Outlook, Word, and
Excel
Sales and objection handling
Leadership skills
Coaching skills
Negotiation skills
•
Negotiating nett fares and contractual terms with airlines to
obtain the maximum number of seats at a competitive fare
with the best terms, conditions, and benefits.
Working with charter brokers to secure aircraft to move large
groups and agree slot times, onboard catering, newspaper
requirements, any special corporate branding
BI Worldwide
AVIATION MANAGER, September 1999 – March 2008
Responsible for running the Aviation department, whilst overseeing the
department in organising air transportation for large group movements
around the world.
Duties
• Roll out of new structure and align this to meet the
expectations of the client by improving communication and
accountability.
• Manager to a team of 3 Aviation professionals and offering
support and guidance in the negotiations with clients on their
budgets and external resources
• Financial and budget management for the team and client
spend
Making sure that the business continues to thrive by not being afraid to
challenge the way we work and what can be done better.
KEY SKILLS AND COMPETENCIES
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Strong leadership skills, with strong understanding of HR
responsibilities.
Full understanding of compliance duties.
Fully compliant and understanding of financial regulations.
Commercial acumen and excellent management skills.
TRAVEL FOR BUSINESS
ASSISTANT MANAGER, March 1986 – September 1999
Duties
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Key Account Management of Blue-Chip Corporate companies
Arranging flights for both business travel and private holidays,
car hire, hotels, rail, conferences, visas on behalf of our clients
Responsible for BSP returns reporting to IATA monthly
Supporting the Senior Management team with administrative
duties.
Assistant Manager to a team of 8 business travel colleagues
FRAMES TRAVEL
BUSINESS TRAVEL TRAINEE LEADING TO BUSINESS
TRAVEL CONSULTANT, November 1982 – March 1986
REFERENCES
Shaun Casey
2 Hayes on the Chine
4-6 Studland Road
Bournemouth
Dorset, BH4 8JA
United Kingdom.
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M:
Professional Achievements – Proof Reading
Successfully completing and passing a proofreading course and going on
to proofread books for American authors which have been published.
Offering thorough reads, reading for typos, grammar and sense
checking and providing suggestion edits when necessary.
Also providing grammar check for customers where English is not
their first language.
I have gained accolades from authors such as Charlene Raddon,
Amazon Bestselling Author “I have used Lin Middleton as a proofreader at least twice and found her to be reliable and accurate. I
highly recommend her”.
Professional Achievements – Teaching English
I have also acquired my foreign language certificate
(TEFL/TESOL) in teaching English, where I have tutored in
English for the past 10 years to private students of all ages.
Personal interests
Hobbies include travelling although holidays since 2013 have been to
Texas. My husband and I have travelled the state extensively with
more recent visits lasting for 6 or 7 weeks, particularly in The Hill
Country.
I also enjoy reading, cross stitch, country music and have a love of
American vehicles.
