Exceptionally skilled, resourceful and seasoned Customer service representative with over 3 years of comprehensive knowledge of Virtual assistance, IT support and customer support. I possess an innate ability to solve problems and a deep understanding of IT systems, enabling me to address technical issues with confidence and the delivery of timely and effective responses to customer concerns. Committed to providing exceptional support and enhancing customer satisfaction through efficient and empathetic service delivery by leveraging on a people-centric approach and strong interpersonal skills. Seeking to contribute my skills and knowledge to a dynamic team focused on excellence in customer service.