Lilian Franklin

As a dedicated professional with a Master's in Business Administration from the University of Dundee, I offer a diverse skill set tailored to support business leaders and entrepreneurs. My expertise includes:

• Customer Service Excellence: Delivering exceptional support to enhance client satisfaction and loyalty.
• Executive Assistance: Providing comprehensive administrative support to streamline operations and improve efficiency.
• Contract Review: Ensuring meticulous analysis and management of contractual agreements to safeguard business interests.
• Tech-Savviness: Proficient with various technological tools and devices, enabling seamless integration into modern business environments.
• Airbnb Co-Hosting: Managing listings and guest communications to optimize occupancy and guest experiences.
• Travel Agency Support: Assisting with itinerary planning, bookings, and customer inquiries to facilitate smooth travel experiences.
• Educational Content Development: Creating engaging materials, such as beginner courses on lip care businesses and African folktales for children, to educate and inspire diverse audiences.

My commitment to excellence ensures I can effectively contribute to your organization's success. Hire me!