Lilian Dike

Virtual Customer Service Representative & Operations Specialist

As a seasoned virtual assistant with 2+ years of experience, I provide top-notch customer service and operations support to businesses. Proficient in CRM tools like Zendesk, Freshdesk, HubSpot, and ClickUp, I excel in managing customer interactions and workflows. My expertise in task management tools like Asana and Trello ensures seamless project execution.

Key Skills:

• Customer Service & Support

• Virtual Assistance

• CRM Management (Zendesk, Freshdesk, HubSpot, ClickUp)

• Task Management (Asana, Trello)

• Workflow Optimization

• Excellent Communication

I help businesses streamline operations, enhance customer experience, and boost productivity. Let's collaborate to take your business to the next level