Experienced professional with nearly five years of expertise in financial account management, specializing in both outbound and inbound collections. Additionally, brings one year of experience in the telecommunications sector and over a year as an independent contractor in the healthcare industry for a U.S.-based client.
Proven ability to effectively manage accounts, optimize collection processes, and deliver exceptional service across diverse industries. Adept at leveraging industry expertise to drive operational efficiency, achieve organizational objectives, and foster continuous improvement.