Lester Frank B. Siazon

LESTER FRANK SIAZON Customer Service Expert About Me My Contact-- / - Blk 9 Lot 24 Phase B 11th Street The Istana Tanza Brgy. Biga Tanza Cavite Hard Skill Mastery of Point of Sale Data entry Ability to hit sales goal Outbound Calls Product and Industry knowledge Soft Skill Time Management Decision making and creative problem solving Empathy and understanding Multi-tasking Active Listening Positive Vocabulary Education Background St. Benedict College BS Internation Studies Undergraduate,- Dedicated, detail-oriented and friendly customer service agent dedicated to delivering top-notch service and building relationships with clients. I am an experienced professional providing outstanding interpersonal abilities and expertise in conflict resolution to oversee a group of additional customer service agents. Professional Experience EXL Philipines | Customer Service Representative- (Insurance Account - Long Term Care) Accenture | Customer Service Representative II- (Alinta Energy - Australian Account) Acquire Asia Pacific | Customer Service Representative II- (Dodo - Australian Account) Ingram Micro Philippines | Vendor Licensing Specialist I 2015 – 2020 (Microsoft, Adobe, Symantec & Trend Micro Vendors) E-PLDT - Ventus | Customer Service Representative II- (Dish Network & 1-800 Flowers Account) Character References Amelou Dumlao, Operations Manager - Ingram Micro Phils- Romblon State University Maria Loren Gonzales, Admin Support, Booth & Partners- AB Political Science Mae Perlas, Certified Public Accountant Undergraduate- -