Lester Cruz

Dynamic Technical Support Representative with 7 years of diverse experience in customer service and technical assistance, adept at delivering exceptional support in high-pressure environments. Expertise in diagnosing and resolving complex technical issues while maintaining a strong focus on customer satisfaction and regulatory compliance. Proven ability to communicate effectively and adapt to rapidly changing scenarios, ensuring seamless interactions with users and stakeholders. Committed to leveraging technical acumen and problem-solving skills to enhance service delivery and contribute positively to team objectives.