LESTER R. CLEMENTE
Lot 4 Block 9 Purok 10 Ext. Brgy South Daang Hari, Taguig
City
Contact # -
Email:-Profile
Versatile Virtual/Personal Assistant
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As a HR Staff, I handled recruitment, employee on-boarding, compensation and
benefits, timekeeping, etc. My former company makes sure that we get to
experience and actually specializing on each facet of the department.
I went to job fairs and participated in recruitment process from shortlisting
candidates up to endorsing candidates to employee on-boarding for hiring.
I prepare contract to be signed by newly hired employees and then route it to
designated supervisors, managers, VP and President, if the position being filled in is
in Managerial level.
I also prepare contracts for promotion and salary adjustments.
I handled compensation and benefits on what the company has to offer its people.
Aside from doing these jobs, we also do HR 201 Filing and other administrative
tasks.
Worked as Senior Customer Service Representative of Wells Fargo Advisors via third
party vendor
Worked as a Receptionist in Dr Firas Dental+Orthodontic Center
Currently working as Virtual Assistant
Key Skills
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Computer literate
Office Management
Compensation and Benefits
Administration
Recruitment
Contract Preparation (New Hire)
Contract Preparation (Promotion)
Timekeeping
Job Description Creation
Events Planning for Training
Policy Revision and Formulation
Project Management
HRIS
5S
Supplies Management
Gantt Chart
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Service Level Agreement (internal
agreement within departments)
Secretarial
Bookkeeping
Appointment setting
Travel Coordination
Basic HTML
People-oriented with good
interpersonal skills
Smart worker
Multi-tasking
Service-oriented
Dedicated team player
Goal-oriented
Receptionist
Personal Details
Age:
Gender:
Birthdate:
Birthplace:
Civil Status:
Religion:
Citizenship:
Languages:
26 yrs. old
Female
January 4, 1993
San Fernando, Pampanga, Philippines
Married
Evangelical Christian
Filipino
Filipino, English
Technology
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Microsoft Office (Word, Excel
(advance knowledge), Powerpoint,
Outlook)
Constant Contact (CRM and Email
Marketing)
Click Funnels (Webinars)
Podio, Asana, Trello (Project
Management)
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Zoho (Email management)
Dok32
Kajabi (Online Courses)
Acuity Scheduling
Zapier
Education
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES, Taguig City, Philippines
Bachelor of Science in Business Administration
Major: Human Resources Development Management
Graduated: April 2013
PEDRO E. DIAZ HIGH SCHOOL, Muntinlupa City, Philippines
High School
Graduated: April 2009
Professional Experience
Independent Contractor – Upwork (Freelancing website)
Virtual Assistant, Jan 16, 2016 – March 11, 2018
● Data entry/Data scraping
● Customer service
● Web research
● Bookkeeping
● Wordpress listing
● E-commerce product listing
● Landing page
● Order processing
● Lead generation
● Email management (auto
● Appointment setter
responders)
● MS Office proficient
● CRM management
● Webinar setup
● Social media management, etc.
● Recruitment skills
● Compensation and benefits
administration
Dr Firas Dental+Orthodontic Center
Receptionist, March 12, 2018 - June 30, 2018
● Calling/answering/transferring calls
● Fixing doctor’s schedule
● Books appointment for patients
● Answering inquiries
● Cashier
● Assisting patients who comes in
Sykes Asia Inc. (Business Process Outsourcing)
Sr. Customer Service Representative – Wells Fargo Advisors, Jul 28, 2014 – Oct 21,
2015
● Money Movement
● Forms Assistance
● IRA Contribution/Distribution
● Online transaction assistance
● Stock transfers procedures, etc.
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Metrics
○ Attendance
○ Schedule adherence
○ Quality control/monitoring
○ Accuracy
○ Leads
○ Notes on account and
○ Average holding time.
Accomplishment:
● FINRA Series 7 and 63 Licensed
● Top Agent for a Quarter
Fast Services Corporation (Warehousing)
HR Staff, May 20, 2013 – Jul 16, 2014
● Healthcare
● Medical/Dental/Optical
Reimbursements
● Leaves
● Cash advance processing
● Loans processing
● Allocation of all types of leaves in
HRIS
● Orientation to newly regularized
employee on Company Benefits
● Orientation to site admins
● SIL verification for eligible
contractual who render 1 year
service
● Prepare Cash gifts for Service
Awardee
● Nuptial Gifts
● Bereavement Assistance
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Process leave convertible to cash
Medical/Optical Allowance
allocation in HRIS
13th month pay
Timekeeping
Telephone operator
Employee on-boarding
Contract preparation for newly
hired employees
Promotions
Employee exit interview
Employee clearance
Salary adjustments
Contract from probation to regular
status
Managed HR 201 file room
Travel booking for managers
Supplies monitoring, etc.
Seminars Attended
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Level-up Your Competencies
Makati City, Philippines Aug 15, 2011
Leader’s Summit 2012 “Be Inspired! Lead!”
Taguig City, Philippines Feb 4, 2012
3D: Direction Determines Destination
Las Piñas City, Philippines Jan 16, 2013
Get Appraised! Be Motivated!
Taguig City, Philippines Jan 18, 2013
Organizational Doctor: A Creative Change Agent
Taguig City, Philippines Feb 8, 2013
The Kaizen Philosophy
PTTC Pasay City, Philippines Feb 12, 2013
Updates on Labor Law
Makati City, Philippines Feb 15, 2013
Company Policy: Elements of Administrative Investigation and Progressive Discipline
Makati City, Philippines Feb 15, 2013
Break the Walls: The Quest for Greater Opportunities
Taguig City, Philippines Mar 25, 2013
Character Reference
1. Esther Camille Sollano
Former Supervisor
Email:-Email (Work):-Mobile: -. Lorelie Ponciano
Former Supervisor
Email:-3. Felize Orille
Former Trainer
Emai:-Phone: -. Monjed Al Khateeb
Former Manager
Phone: -
Declaration
I hereby declare that the above particulars are true and correct to the best of my knowledge
and belief and in the event of any information being found false or incorrect, my
candidature will be liable to be cancelled.
Signature of Candidate
LESTER R. CLEMENTE
