Lesly McArthur Lexine

Objectives Use my knowledge and experience to positively respond to the Client's requirements, and also to be a factor in their company's growth. Experience United Nearshore Operations April 2015 – February 2018 I started off as a Customer Service Representative, and within 4 months, I was promoted as a Quality Assurance Analyst. Education Université Richard Leconte (Port-au-Prince, Haiti) 2011 - 2014 Civil Engineering Centre de Formation Professionelle D’Haiti (Port-au-Prince, Haiti) 2009 - 2011 Computer Science (Microsoft Office / Web Design) Languages French - English - Spanish Communication I have been in the Customer Care Department for 3 years. I fluently speak English, French and Spanish. I am patient, manageable with great active listening skills. I have the ability of learning on the fly and applying that learning towards companies’ vision. I am known to be responsible and very effective. I love to contribute my portion towards the team's bottom goal. Within my tenure, I managed to climb through the rankings quickly - landing a Quality Assurance Analyst position at UNO. There, I participated in Calibrations, Cost Reduction meetings with the Clients, etc. I have also been remunerated several times as the employee of the month and the year. I am always looking to improve myself and my career to keep myself refreshed with industries standards and best practices. References The Firm of Greatness