Leslie Anne Santos

Career-driven and goal-oriented Customer and Technical support in a fast-changing world. A positive approach to customer feedback into actionable insight that makes revenue increase and improves service and processes.

I am very passionate and determined to build customer relationships and customer engagement.

With my past experiences, I was able to gain skills and relationships with my client with my outstanding performance being customer support, fulfilling the wants of my clients by providing what the customer is needing. Being able to observe how to upgrade and what to change on client's product to assure that customers are being well taken care of and how to maintain or make the clients profit higher. I am one man band that loves helping both customers and clients.

My skills:

-Microsoft Office Application(Word, Excel and Powerpoint)

-GoogleDocs, Sheet, GoogleCalendar, and Gmail

-Has Excellent Communication skills (oral and written)

-Live Chat Support

-Shopify

-Zendesk

-FreshDesk

-Gorgias

-LiveAgent

-Email Handling

-Trello

-Magento

With these experiences. I will never stop learning and am still eager to learn new things. To be competitive and to easily adapt to the new technology and tools to improve my home job. My goal is to provide the out-most work satisfaction and a wonderful working experience with my clients.