Leslie Anne Alina

I am a reliable customer service specialist with 7 years of experience in the BPO industry and virtual assistance, which involves supporting international businesses and clients. Adept at task management, multitasking, and working with minimal supervision. My gained expertise has led me to several role advancement opportunities, combined with SOP adherence, achieving KPIs with optimal use of resources, and ethical workplace behavior. My adaptability allows me to approach challenges with flexibility and creativity, be open to feedback, and work effectively with diverse teams which enhances overall team productivity.