Lerisalei Banag

Lerisalei Banag VIRTUAL ASSISTANT EXECUTIVE SUMMARY As an ambitious and highly motivated individual, I am eager to begin my career in virtual Assistant with a strong focus on providing exceptional client service and achieving measurable results. While I am new to the industry, I bring a diverse skill set developed through previous experiences in customer service, and communications. These roles have honed my ability to understand client needs, manage relationships, and solve problems effectively. I possess strong organizational skills, a keen eye for detail, and a genuine passion for helping clients make informed decisions. My enthusiasm for Virtual Assistant, combined with a commitment to continuous learning and professional development, will enable me to quickly grasp the nuances of the market and contribute to my team’s success. I am confident that my drive, adaptability, and people-oriented mindset will allow me to thrive in this dynamic and competitive industry. SCHOOLS ATTENDED LADY OF LOURDES COLLGE OF CAYBIGA INC. Senior High School | 2018 - 2020 MAYSAN NATIONAL HIGH SCHOOL Secondary | 2014 - 2018 BAUANG NORTH CENTRAL SCHOOL Primary |- WORK EXPERIENCED INBOUND CALL CENTER AGENT Concentrix | October 2022 - March 2023 Enter new customer information into the system. Document all call information according to standard operating procedures. Provide customers with product and service information Research required information using available resources. Provide customers needs and make them satisfied with the service. Complete call logs. Follow up customer calls when necessary. SKILLS AND EXPERTISE Graphics Designs Basic Video Editing Calendar Management Email Management Data Entry and Management Social Media Management Administrative Support Blog Post Writing Appointment Scheduling Research Assistance Analytic Report Content Calendar CONTACT ME AT:- Lhey Lhey Valenzuela City, Philippines VIRTUAL ASSISTANT CERTIFIED TRAINING SOCIAL MEDIA MANAGEMENT: Developed proficiency in social media management strategies, including content creation, scheduling, engagement, and analytics assessment. GRAPHIC AND VIDEO CREATION USING CANVA: Acquired skills in graphic and video design using Canva, including creating visually appealing content for various platforms and purposes. DATA ENTRY: Demonstrated expertise in accurate and efficient data entry techniques, ensuring the integrity and organization of information. PROJECT MANAGEMENT: Learned project management principles and techniques, including task organization, timeline management, and coordination with team members. CALENDAR MANAGEMENT: Mastered calendar management practices, including scheduling appointments, coordinating meetings, and organizing events to optimize time efficiency.