Hi there! I'm Lerisa, a Customer Service Representative and Virtual Assistant with a strong passion for providing top-notch support to businesses and their clients.
With my experience in customer service, I’ve developed exceptional communication, problem-solving, and organizational skills that allow me to assist businesses efficiently while ensuring customer satisfaction.
-Customer Service Expertise -
I have hands-on experience in handling customer concerns with professionalism and efficiency. I’ve helped customers Process payments and manage account inquiries, Resolve concerns quickly with effective solutions, Provide accurate information and guidance, Deliver excellent support to enhance client trust and loyalty.
Virtual Assistance Skills
Beyond customer service, I specialize in administrative support that helps businesses stay organized and efficient.
My skills include: Email & Calendar Management – Keeping schedules organized and responding to inquiries promptly.
Task & Project Coordination – Ensuring deadlines are met and tasks are efficiently managed.
Data Entry & Research – Organizing information accurately to support decision-making.
Client & Customer Support – Handling messages and follow-ups professionally.
Why Work With Me?
I am detail-oriented, highly organized, and adaptable—always looking for ways to improve efficiency and provide the best possible experience for both businesses and customers. Whether you need someone to handle customer inquiries, manage administrative tasks, or provide backend support, I’m here to help.
Let’s work together to keep your business running smoothly while ensuring outstanding customer service!
I’d love to discuss how I can support your business.
Let’s connect!