Leo S. Malanog Jr.

LEO S. MALANOG JR. Prk. Diamond II, Tacep, Mirafuentes, Tagum City E-mail:-Contact No.:- Career Objective: To attain a job that will assist me to apply and improve my abilities and skills. To exert my best effort in order to attain the vision, mission, and goals of the company and to ultimately use the knowledge I will acquire to grow personally and professionally. Work Experience: Recruitment Consultant MJNK HCHR Consulting | New York, United States March 2022 - Present Specialization: Recruiting, Sourcing, Marketing Sourcing suitable candidates and briefing them on the opportunities offered by the client Screening, interviewing, and assessing prospective applicants and matching them with vacancies at client companies. Negotiating pay and salary rates and finalizing arrangements between client and candidate and assessing and responding to the needs of each particular client or assignment. Marketing Manager/ Social Media Manager Skin Perfection Beauty Essentials | Tagum, Philippines January 2022 – Present Specialization: Marketing, Content Creation, Graphic Designing Manage social media marketing campaigns, social media platforms and day-to-day activities. Design, create and manage promotions and social ad campaigns, being sure to integrate with the company’s overall marketing campaign plan and channels. Develop relevant content topics to reach the company’s target customers. Quality Analyst (Bytedance) Conectys Philippines, Inc. | Davao, Philippines July 2020 – January 2022 Specialization: Quality Assurance Reviewing, analyzing and reporting on quality errors related to content moderation. Investigating problems and developing dispositions and action plans for recurring errors. Coaching, mentoring and training the moderators. Junior Network Specialist (Guest-tek) Conectys Philippines, Inc. | Davao, Philippines Oct 2016 – July 2020 Specialization: Customer Service/ Technical Support Responsible for the maintenance of all network components within a hotel and providing technical support for data communications networks or groups of networks in the hotel. Chat/ Email Support Representative (Choxi) Choxi | United States (Home based) July 2015 - Aug 2016 Specialization: Customer Service Support Assisting customers in troubleshooting and resolving issues with the online app through chat and email. Providing customers with an easy, secure, and fast online shopping experience through strong payment and logistical support. Technical Support Representative Teleperformance | Davao, Philippines Jan 2014 - May 2015 Specialization: Customer Service/ Technical Support Responsible for providing high-speed technical support via inbound phone inquiries. Troubleshoots hardware, and communicates with Tier 2 to resolve complex issues/problems. Provides technical assistance to insure a positive customer experience. Technical Support Representative Concentrix Jul 2013 - Dec 2013 Specialization: Sales/ Customer Service We provide good technical support to the customers, giving them information with regard to their queries and walking them through the whole process of troubleshooting. Also, we do sales over the phone. Recruitment Consultant, Telemarketer & Virtual Assistant Siblings Solutions, Lampe Company/ Saunder's Group & TNT Consulting Oct 2011 - May 2013 Specialization: Sales - Telesales/Telemarketing Responsible for attracting qualified professionals for the position and selecting the best fit for the company. Create an appealing advert and job description, advertise on appropriate channels, screen the CVs, and organize interviews, among other things. Also, offering advice on salary ranges, recruitment criteria, and skills testing that can be carried out. Responsible for preparing PowerPoint presentations about our weekly performance and plotting schedules for each agent. During phone time, I call people from different areas and make them qualify for our program. We market and solicit prospective customers to buy our products or services, either over the phone or via a Web conferencing appointment scheduled during the call. Administrative Assistant University of Mindanao | Davao, Philippines May 2009 - Jul 2011 Specialization: Clerical/Administrative Support Responsible for completing paper and computer work, submitting documents, preparing business letters, taking phone calls, and even setting schedules for meetings. Trainings /Seminars Attended: • Security Awareness Training Conectys December 23, 2021 • AID Feedback Training Conectys April 6, 2021 • LYPO, the development program for high potential Conectys May-July, 2020 • Seminar on Values Formation and Attitude in the Workplace UMTC Audio Visual Room March 7, 2010 Educational Background: Tertiary UM Tagum Campus Bachelor of Science in Accounting Technology S.Y- Secondary Tagum City National High School Mangga Visayan Village, Tagum City S.Y. 2008 - 2009 Elementary Magugpo Pilot Central Elementary School Mabini St., Tagum City S.Y- Skills: Basic Accounting, Oral and Written communication skills, Encoding, Excel, Microsoft Word, PowerPoint and Interpersonal and Communication Skills Character References: JOHNNY CASCANTE Quality and Training Coordinator Conectys Quirino cor. Jacinto ext, Davao City Cell #- BRYAN GLENN PANES Project Manager Conectys Quirino cor. Jacinto ext, Davao City Cell #- AIREN OSIP Team Manager Conectys Quirino cor. Jacinto ext, Davao City Cell #- NELLY B. NOEL Comcast Supervisor Teleperformance SM City Annex, Ecoland, Davao City Cell #- JANET T. MATUGUINAS, CPA, MBA Department Chairman College of Accounting Education UM Tagum College Cell #- Personal Background: Date of Birth Place of Birth Civil Status Nationality : : : : July 27, 1992 Tagum City Single Filipino I hereby certify that the above information is true and correct. LEO S. MALANOG JR. Applicant