Lenora Ejimofor

I have over three (3) years of experience as a customer service representative, with additional expertise in cold calling across real estate, insurance, and B2B sectors. In these roles, I’ve honed my skills in initiating conversations, building rapport quickly, and understanding client needs, whether it’s a potential homeowner, an insurance lead, or a business contact. I know how to approach each call with a balance of professionalism and friendliness, adapting to different industries to capture interest and set up meaningful next steps.

In addition, I leverage data analysis skills to review call outcomes and refine my approach. By analyzing trends in call success rates and client responses, I adjust my strategies to improve results, making each conversation more effective. This combination of direct outreach and data-backed improvements helps me maximize engagement and drive positive outcomes, whether in customer service or sales-focused interactions.