Lenieflor Pascual

I have been an IELTS/TOEFL/Pearson PTE/Call Center Trainer and an English Instructor as well as an Online English Teacher to Chinese students. I used to worked as a Customer Service Representative to an Australian telecommunication company (Telstra) and as a Sales Associate to a Satellite radio in the US (SiriusXm). In total, I have 3 years of experience in a call center industry. Moreover, my experience and knowledge as a Customer Service Representative will allow me to blend with different companies as I am trained in giving good customer service, I am also familiar in the process of providing comprehensive services to get customer's trust, satisfaction and advocacy