Leizel Casoojee

I am committed to providing exceptional customer service through meticulous attention to detail and a strong work ethic. I excel at working efficiently and independently to meet deadlines while ensuring that the quality of my work aligns with the company’s standards. My dedication to delivering outstanding results drives me to consistently strive for excellence. I am eager to expand my knowledge and skills related to my role, and I am always willing to put in the extra effort to meet and exceed client expectations. Building good relationships with clients is a priority for me, and I aim to meet their needs and requests to ensure their satisfaction.

With over five years of experience in customer service across diverse sectors such as retail, hospitality, and government, I have honed my skills in this field. As the Branch Manager at Exclusive Books, I led a team of 20 employees, overseeing operations across all shifts. I successfully implemented a new training program that significantly enhanced customer satisfaction and improved overall book knowledge among staff. I am dedicated to providing exceptional customer service and am confident that my background and abilities will allow me to excel in this role.