Leericel D. Carcamo

Leericel Deyto Carcamo Customer Service Specialist 13 H Old J.P Rizal St. Nangka, Marikina City 1808 --- CAREER GOALS Seeking permanent, full-time/part-time employment that will provide training for growth, opportunities for advancement and sound financial reward. Finding a stable position that puts to use my skills and education, while challenging me to learn as I serve my employer. SKILLS Proficient in Customer Service ( Email, Voice and Chat ) Proficient in Clerical and Administrative Skill Can converse in English Language well Can do Internet Research Has knowledge in Data Entry Skilled in Google Products, Microsoft Office Programs & Social Media Platforms EXPERIENCE Tokyo Auction Gen. Mdse and Trading – Payroll Assistant (PART-TIME) January 2018 – up to present Prepares the Payroll information for the employees. Updates and maintains information on Data Sheet for the calculation of salary Calculates total earnings with deductions including tax, Mandatory Gov’t Benefits, leaves, absences, and such. Resolves payroll discrepancies by collecting and analyzing information. Sends reports including Payroll Summary and Payslips through email. Concentrix Daksh Services Phil – Customer Service Consultant / Bank Advisor January 2017 – July 2018 Answering calls and emails from different broker following up about their mortgage application and booking for settlement. Organizing and creating reports for Onshore team to do a follow up or settlement date for an application. Stellar Philippines Inc., - Collection Officer/ Agent September 2015 – December 2016 Answering call from customer who wants to pay their bills / debts. Also those customers who are asking for payment arrangement. Calling out customers to follow up for their payments and/or reminding them of their dues. Doing weekly and monthly report. Sitel Philippines – Customer Service Representatives March 2012 – May 2013 Assisting customer who are placing orders / purchasing items through phone. This is for Macy’s and Bloomingdales. Processing purchased orders and returned items. Samsung Service Center – Back Office staff September 2010 – February 2012 Encodes daily service reports ( from Field personnel ) Do weekly and monthly reports ( Financial for Service Department) Forwarding Job orders from Service reports to Purchase department Doing “Happy call” (Survey Call) to every customer that was service. QSCV McDonalds SM Marikina - Service Crew/ Local Store Marketer March 2008 – June 2010 Assigned as one of the Front Liners catering good customer experience to our customers Responsible in cashiering task and preparing customer’s order. Also, managing a party held in the store. From bookings to the food and theme choose by the customer up to the day of the party itself. Experienced in Hosting parties and events. EDUCATION Asian Institute of Computer Studies, Philippines Associate in Business Management Information June 2008 – April 2010 SOME PERSONAL INFORMATION Social Media Accounts Facebook: https://www.facebook.com/mizsLEE Twitter: https://twitter.com/imachecarcamo Instagram: https://www.instagram.com/iamchecarcamo/ Onlinejob.com: https://www.onlinejobs.ph/jobseekers/info/- Skype ID: - / Leericel Carcamo Skype Invitation: https://join.skype.com/invite/SBa5G5p09jTP Page Manager: https://www.facebook.com/chuchayOnTheGo I hereby certify that the above information are true and correct to the best of my knowledge and beliefs. Character References are available upon request. LEERICEL DEYTO CARCAMO