Lee Roy Swartz

L LEE-ROY SWARTZ Bergvliet, Western Cape 7945- May 1983 (37) #readytowork WORK EXPERIENCE Admin, Research & Recruitment Freelancer Taflynn Worx - South Africa May 2020 to Present Internet “coordinating tasks’ activities in order to maximize productivity and customer service” Assistant Manager Cargo Handled Fast - Germiston, Gauteng August 2018 to September 2020 As Assistant Operations Manager, I oversee all activities such as; warehousing, route planning, staffing, fleet management, scheduling and customer relations etc., where I report to the Operations Manager. I assist in the audit and stock take. I also place orders for equipment and supplies needed by the Warehouse/Operation, as well as track and report on budget and cost. Uphold a high standard of customer service. Logistics Dispatcher Cargo Handled Fast/ Wayout Express - Kya Sand, Gauteng September 2017 to August 2018 Clients Based at The Bespoke Amenities Co https://tbac.co.za TASKS AND RESPONSIBILITIES: • Planning and dispatching pick-up and delivery; • Stock management if necessary; • Organization of timetables and travel ; • Transmission of guidelines to drivers (instructions, documents, etc.); • Communication with customers; • Control of vehicle /drivers’ travel in relation to external constraints (roadworks, weather conditions, etc.); • Inclusion of regulatory elements (driving time, prohibited traffic times, etc.); • Coordination of relations between the client, the supplier and the driver; • Minimization of drivers’ waiting time; • Optimization and synchronization of transport operations; • Trouble-shooting; • Cost control; • Administrative management (reports, etc.); • Pricing negotiation; • Knowledge of regulations in the transport of goods Freight Client Service Agent DSV Distribution - Observatory, Western Cape March 2013 to January 2017 Freight Client Service Agent at Reliance Clothing http://www.reliance-clothing.com TASKS AND RESPONSIBILITIES: Perform several duties. A primary duty is to act as a logistics specialist making sure that the most effective way of transportation of goods is utilized for a client. Enter data about goods and carriers into computer databases for future use. Everything from government regulations, costs, carrier storage and documentation requirements. • Route cargo and freight in both incoming and outgoing directions • Expedite movement of deliveries from road, air and sea terminals to the loading platform • Accept orders from customers and arrange for pickup or delivery • Calculate appropriate shipping costs and taxes/tariffs • Follow all safety procedures when performing duties • Strong understanding of the all of the programs in the Microsoft Office Suite, particularly Excel and Access • Awareness of the importance of customer service • Good communicator • Strong organizational and clerical skills • Understanding of domestic and international shipping regulations, including tariff laws and trade agreements Bio Tech Administration Assistant - Edgemead, Western Cape December 2012 to February 2013 This role is vital for the business to run smoothly. TASKS AND RESPONSIBILITIES: • Generate reports • Handle multiple projects • Prepare and monitor invoices • Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment • Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies • Carry out administrative duties such as filing, typing, copying, binding, scanning etc. • Cover the reception desk when required • Maintain computer and manual filing systems • Handle sensitive information in a confidential manner • Reply to email, telephone or face to face inquiries • Develop and update administrative systems to make them more efficient • Oversee and supervise the work of junior staff Company Driver Bio tech - Edgemead, Western Cape November 2012 to December 2012 TASKS AND RESPONSIBILITIES: Safely transporting company staff as well as various products and materials to and from specified locations in a timely manner. Assisting with the loading and offloading of staff luggage, products, and materials. Adjusting travel routes to avoid traffic congestion or road construction. • Delivering goods directly to customers residence and/or to business premises • Carrying out vehicle maintenance inspections • Maintaining the condition of the vehicle • Picking up orders and loading vehicles • Using handheld computer and scanners to register goods • Building client relationships through regular deliveries • Following correct procedures with every delivery • Completing all checks from pre-delivery to post-delivery • Plan each route based on road and traffic conditions Company Driver, Operations and production, Administrative Assistant (Intern) Electro inductive Industries https://electroi.co.za/about/ - Brackenfell, Western Cape November 2002 to November 2012 Eii is a South African and Sub-Sahara Africa, manufacturing and distributing Transformers all across Africa. Initially a transformer repair facility but the company quickly grew to achieve market recognition and industry approval and, thanks to Eskom and local authority contracts, now holds a sizable portion of the distribution transformer industry. Eii has recently moved to a new facility in Blackheath, Cape Town to consolidate operations and to ultimately improve production and service delivery to customer. EDUCATION General Studies in International School of Cape Town Cambridge – ISCT - Cape Town, Western Cape 2000 to 2002 General Studies in Secondary School Alexander Sinton - Crawford, Western Cape 1998 to 1999 SKILLS • Customer Support (5 years) CERTIFICATIONS AND LICENSES License Present ADDITIONAL INFORMATION Contactable References