Lee Linas Budrys

Lee Linas Budrys

$10/hr
Customer Service Specialist
Reply rate:
20.0%
Availability:
Full-time (40 hrs/wk)
Age:
36 years old
Location:
Katowice, Silesia Province, Poland
Experience:
4 years
Lee Linas Budrys Katowice, Poland -- IN A NUTSHELL: I am a motivated and an adaptable person. Working in a team, with external and internal client are my strong characteristics. I am proficient at and enjoy assisting others and problem solve. Additionally, I am methodical, well organised and analytical. These qualities allow me to work independently as well as in a group. In my work history I ran community projects, was employed in various administrative capacities as well as customer service roles. SKILLS      IT: Microsoft package, various CRM software, Adobe Creative Suite Data analysis, processing and entry Customer service, both internally and client facing Effective problem solving Languages: proficient English speaker at all levels, native Lithuanian, basic Russian KEY ACHIEVEMENTS I consider the employment at Castle Climbing Centre, London, as my key achievement so far. Castle is one of the largest and busiest climbing centres in the EU and sees hundreds of clients, daily. Being a Receptionist-Administrator at the Centre was a rewarding, challenging and an educational experience. The tasks and duties amounted to a high-level customer facing support, management of the internal CRM and external client interface, responding to all queries in person, via telephone and e-mail. Liaising with other departments of the centre, such as marketing for instance, was a part and parcel of the role. Team work and individual excellence were of utmost importance. This was rewarded with consistently positive customer feedback. WORK HISTORY Receptionist and Administrator April 2016 – May 2017 The Castle Climbing Centre, London A well rounded administrative and front desks employment. Internal and external client service. Managing multiple IT systems. Liaising via phone, in person and online. Extremely fast paced, goal and customer facing environment in one of EU’s biggest climbing centres. Co-Founder and Coordinator September 2012 – January 2015 Anatum’s Adobe, London Main point of contact, organiser and administrator of a community art hub located in East London. Engaging with large and diverse groups of visitors, with multilingual and multicultural backgrounds. Actively working with and assisting artists and performers. Organising events, workshops and exhibitions. Responsible for communication with the public and authorities. Basic accountancy and dealing with in and out going funds. Other employments 2007 – 2010     Freelance Researcher and Analyst Freelance Web and Graphics designer Industrial labourer in a Printing Studio/Factory Hospitality sector – bar staff These roles were fundamental in developing:      Adaptability Responsibility and pro-activity Team work Customer service excellency Resistance to stress in high pressure environments EDUCATION AND TRAINING BA in Film and Philosophy 2010 – 2013 London Metropolitan University, London Z-Health, Essentials in Elite Performance 2016 Level 4 Personal Trainer Certification American Council for Exercise 2017 – present HOBBIES AND INTERESTS I am a passionate rock climber. I enjoy both bouldering and top roping with others. Moreover, I am keen on fitness, movement and wellbeing. This hobby resulted in the pursuit of a professional Personal Trainer qualification. Additionally, having just relocated to Poland with a view of settling here permanently with my young family, getting to know the culture and language lies very close to my heart. REFERENCES References available upon request.
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